In the Zoom application, click your User Profile icon located at the top right of the screen.
From the dropdown menu, select Settings.
In the menu on the left, click the Audio tab.
Under the Speaker section, click the dropdown arrow and select a speaker Audio Device (e.g., Speakers or Headphones).
Under the Microphone section, click the dropdown arrow and select a microphone Audio Device (e.g., Microphone).
Troubleshooting Audio During a Call
If you experience audio issues during a call using the Zoom Desktop Application, click the Audio icon.
The Settings screen will display.
Under the Speaker section, click the dropdown arrow and select a speaker Audio Device (e.g., Speakers or Headphones).
Under the Microphone section, click the dropdown arrow and select a microphone Audio Device (e.g., Microphone). Note: On some Microsoft PC Laptops that use docking stations, your monitor (e.g., Dell Monitor display) might display as an audio device. Be sure to select a speaker or microphone device instead to receive audio.