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My Adobe Acrobat license is expired. How do I renew the license?

IT - Public How-To's Adobe Acrobat

Adobe Acrobat now uses a named-user license that is associated with your UCD email address and ca...

Updated 1 month ago by Keith Jose

How to Report a Lost or Stolen Computer/Device

IT - Public How-To's

If your desktop, laptop, or mobile device has been lost or stolen report the incident to the loca...

Updated 2 months ago by Cornel Wade

How To Fix Crowdstrike BSOD (July 2024) [Full]

IT - Public How-To's

These are the steps to fix the BSOD issue caused by csagent.sys. We assume your computer is on th...

Updated 2 months ago by Samuel Tseng

How do I access the UCDH VPN (Cisco Secure Connect)? [PHS Official VPN]

IT - Public How-To's VPN

UCD Health uses Cisco AnyConnect as its VPN client. This is the VPN that you should use to access...

Updated 3 months ago by Samuel Tseng

How do I access the UCD Library VPN (PulseSecure)?

IT - Public How-To's VPN

UCD Library uses Ivanti Pulse Secure as its VPN client.The Pulse Secure installation file and doc...

Updated 3 months ago by Samuel Tseng

How do I use "screen" to keep applications running after I close my SSH session?

IT - Public How-To's Linux

Normally if you leave an SSH session, everything that is running will get killed. If you want to ...

Updated 3 months ago by Samuel Tseng

How To Fix Crowdstrike BSOD (July 2024) [CMD]

IT - Public How-To's

These are the steps to fix the BSOD issue caused by csagent.sys. We assume your computer is on th...

Updated 3 months ago by Samuel Tseng

Using Screen

This is a quick overview on how to use screen to keep processes running even if you log out of th...

Updated 4 months ago by Samuel Tseng

Command Line Crash Course

A quick introduction to the linux command line and frequently used commands. NOTE: Do not update ...

Updated 4 months ago by Samuel Tseng

How do I return a UCDH loner laptop?

IT - Public How-To's

To return a UCDH loner laptop visit this link and fill out the form: https://ucdh.service-now.com...

Updated 5 months ago by Samuel Tseng

WebEx - How do I access UCD Health WebEx?

IT - Public How-To's Web Meetings (Zoom, WebEx, and Teams)

Go to the WebEx Login page: https://ucdhs.webex.com/webappng/sites/ucdhs/dashboard?siteurl=ucdhs ...

Updated 5 months ago by Samuel Tseng

OneDrive - How do I create a Collaborative Workgroup in OneDrive?

IT - Public How-To's Microsoft 365 (Office, OneDrive, and Ou...

Creating a Team Site/Group is ideal for a group of colleagues who will be working on an on-going ...

Updated 5 months ago by Samuel Tseng

OneDrive - How do I share files over OneDrive

IT - Public How-To's Microsoft 365 (Office, OneDrive, and Ou...

Note: This section is for sharing a single file or folder. If you need more than that, please con...

Updated 5 months ago by Samuel Tseng

OneDrive - How do I access Microsoft OneDrive?

IT - Public How-To's Microsoft 365 (Office, OneDrive, and Ou...

To access Microsoft Office 365 OneDrive for UC Davis visit http://office365.ucdavis.edu. The l...

Updated 5 months ago by Samuel Tseng

Teams - How do I start a meeting on teams?

IT - Public How-To's Web Meetings (Zoom, WebEx, and Teams)

Starting a Meeting Start by clicking the Meet button in the top right of the screen. On the n...

Updated 5 months ago by Samuel Tseng

OneDrive - Can I put sensitive information on OneDrive?

IT - Public How-To's Microsoft 365 (Office, OneDrive, and Ou...

Yes. OneDrive is approved by UC Davis and UC Davis Health for PHI/PII storage. Other cloud sto...

Updated 5 months ago by Samuel Tseng

OneDrive - What is Microsoft Onedrive?

IT - Public How-To's Microsoft 365 (Office, OneDrive, and Ou...

OneDrive is a Microsoft Office 365 cloud storage application that is available to UC Davis staff,...

Updated 5 months ago by Samuel Tseng

Teams - How do I install Microsoft Teams?

IT - Public How-To's Web Meetings (Zoom, WebEx, and Teams)

If Microsoft Office 365 is already installed on your computer, you should already have Teams. If...

Updated 5 months ago by Samuel Tseng

Teams - How do I use the features on Microsoft Teams?

IT - Public How-To's Web Meetings (Zoom, WebEx, and Teams)

Tabs Activity – this is where you can see all the messages and replies that have come acro...

Updated 5 months ago by Samuel Tseng

Teams - What is Microsoft Teams?

IT - Public How-To's Web Meetings (Zoom, WebEx, and Teams)

Microsoft Teams is part of Microsoft Office 365 Suite that can be used for instant messaging, tea...

Updated 5 months ago by Samuel Tseng