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What do I do if I see a prompt stating that my copy of Microsoft Windows 10 is not activated?

IT - Public How-To's Microsoft Activation

Microsoft Office 2016 and earlier versions need to authenticate to the servers on the UCD(H) netw...

Updated 5 months ago by Samuel Tseng

What do I do if I see a prompt stating that my copy of Microsoft Office is not activated?

IT - Public How-To's Microsoft Activation

Microsoft Office 2016 and earlier versions need to authenticate to the servers on the UCD(H) netw...

Updated 5 months ago by Samuel Tseng

How can I logon to Ecotime Remotely?

IT - Public How-To's Ecotime

The most convenient method of accessing Ecotime while off the UCD(H) network is to log on to the ...

Updated 5 months ago by Samuel Tseng

What should I do if I get a security warning when trying to access Ecotime?

IT - Public How-To's Ecotime

Some users have reported a security warning when navigating to the Ecotime website: https://hbsec...

Updated 5 months ago by Samuel Tseng

What happens to my UCD Account when I leave or retire from UC Davis?

IT - Public How-To's Passwords & Accounts (PHS, UCD, and UCDH)

In general you will lose access to everything that you currently enjoy with your UCD account. If...

Updated 5 months ago by Samuel Tseng

I'm on the Davis campus but I can't connect to the Ecotime server. What should I do?

IT - Public How-To's Ecotime

UCDH IT recommends either logging on to HS Apps and then launch Ecotime through HS Apps, or using...

Updated 5 months ago by Samuel Tseng

Which account do I use to sign on to UC Davis Health Employee Recognition Rewards?

IT - Public How-To's Passwords & Accounts (PHS, UCD, and UCDH)

Sign on to the UC Davis Health Employee Recognition Rewards page with your HS account. Precede yo...

Updated 5 months ago by Samuel Tseng

What is my HS account used for?

IT - Public How-To's Passwords & Accounts (PHS, UCD, and UCDH)

The HS account is also referred to as the "Citrix" or "Ecotime" account and is used to sign on to...

Updated 5 months ago by Rahul Budhiraja

What is my UCD account used for?

IT - Public How-To's Passwords & Accounts (PHS, UCD, and UCDH)

The UCD account is also referred to as the "Campus" or "Kerberos" account and is used to sign on ...

Updated 5 months ago by Samuel Tseng

What is my PHS account used for?

IT - Public How-To's Passwords & Accounts (PHS, UCD, and UCDH)

The PHS account is used to sign on to computers on the PHS network in Davis and to log on to the ...

Updated 5 months ago by Samuel Tseng

How to setup call forwarding?

IT - Public How-To's VoiP Phones

Here are the steps you need to take to setup call forwarding for your office phone (UCD Campus): ...

Updated 5 months ago by Samuel Tseng

What to do when you receive spam or phishing emails?

IT - Public How-To's Phishing

Thank you for being aware of potential malicious activity. Please do not click any of the links w...

Updated 5 months ago by Samuel Tseng

Intro to OSTicket

IT - Public How-To's OSTicket/Servicedesk

Here are some basic tips on how to use OSTicket NOTE: Do not update this page. This page is soft ...

Updated 5 months ago by Samuel Tseng

Command line crash course

IT - Public How-To's Linux

A quick introduction to the linux command line and frequently used commands. Paths There are full...

Updated 5 months ago by Samuel Tseng

Intro To OSTicket

Here are some basic tips on how to use OSTicket Agent Login You can log into the agent portal at ...

Updated 9 months ago by Samuel Tseng