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How do I unlock a file that is locked for editing?
Overview I met a problem. I was trying to open an Excel file but got a message saying my file is locked for editing by another user. Why did I get this error? After researching many solutions online, I am stumped and hope someone can help figure this out. ...
How do I disconnect & reconnect PHS file shares?
In this example we will be remapping the phs-admin share. The steps work for the other shares as well, you just need to get the right URL. You can find the URL for each of the PHS drives in Mapping PHS Shares. Procedure Open File Explorer, and click "This ...
How do I map PHS file shares?
Procedure Type map network drive into the search field at the bottom left of the computer display and click the This PC icon when it appears. In the upper left corner of the This PC window click the Computer link and then click the Map network drive icon. ...
How do I map UCDH file shares?
Procedure Type map network drive into the search field at the bottom left of the computer display and click the This PC icon when it appears. In the upper left corner of the This PC window click the Computer link and then click the Map network drive icon. ...
I am missing folders in the file share. How do I make them show up?
Requirements Sync Center must be disabled. Admin privileges are required. Procedure Open the Control Panel (All Items view), and click on the Sync Center icon. In the left pane, click on the Manage offline files link. Click on the Disable offline f...
What is the "Are you there?" credit card scam?
Patterns The typical gift card scam follows this pattern: The scammer will send out an e-mail, impersonating an important faculty member and/or department chair. Sometimes the scammer will use the exact name and e-mail signature to match the faculty member...
What to do when you receive spam or phishing emails?
Thank you for being aware of potential malicious activity. Please do not click any of the links within the email. To report a phishing attempt, please mark the suspicious message as phishing within your mailbox by clicking on "more" (three dots) > Report Phis...
How do I setup the Zebra Label Printer?
Procedure Go to https://www.zebra.com/us/en/support-downloads/printers/desktop/gc420t.html#downloadlistitem_9aa Download and install “Zebra Setup Utilities for Windows” Connect Zebra printer to computer Go to Control Panel -> Devices and Printers Look f...
How do I add a new printer?
Procedure Go to Control Panel In the top right, if Control Panel is set to View By Category change Category to Small Icons Click Devices and Printers Click Add Printer Click The printer I want to add isn’t listed Click Add printer by TCP/IP Enter ...
How do I setup the CHT HP Printer?
Printer Information Office Jet Pro 8030 series IP address: 10.211.24.230 Host Name: HP74DEB8 Procedure Download and install software from: https://ftp.hp.com/pub/softlib/software13/COL107186/mp-275092-2/HPEasyStart_13_2_5.exe Follow prompts to add pri...
How do I set my printers IP?
Here’s how to reset the port setting and resume printing on the DaVinci printer: Procedure Go to Control Panel If Control Panel is set to View By Category change Category to Small Icons Click Devices and Printers Right click DaVinci – HP LaserJ...
How to setup call forwarding?
Here are the steps you need to take to setup call forwarding for your office phone (UCD Campus): Procedure Go to http://scp.ucdavis.edu/ and log on with your UCD (Kerberos) username and password You may be prompted for to enter or/update your PIN associat...
How can I access my voicemail when away from my office phone?
For phones on the UCD Campus: Logon to https://unity.ucdavis.edu/ with your UCD (Kerberos) user and password For phones on the UCD Health Campus: Dial 916-734-5070, and then follow prompts to enter your phone and pin
How do I connect to Eduroam?
To connect to Eduroam, please follow the UC Davis instructions at the following link: https://ucdavisit.service-now.com/servicehub/?id=ucd_kb_article&sys_id=4c3c77664f83f2409cab76601310c767 Other Examples https://support.des.ucdavis.edu/hc/en-us/artic...
How do I enable the hotspot on an iPhone?
Sometimes you need internet on the go, you can hotspot to your phone to provide Wi-Fi that is backed up by your phones data plan. Please note that this will use up your phone's data allotment if you do not have unlimited data. If you are using a personal devic...
How do I connect to PHSWIFI/PHSWIFI-Guest
The usage of PHSWIFI is limited to PHS issued devices that have their device's WiFi MAC address entered into the PHS computer database and have PHS/UCDH approved security software installed. All other devices should Use PHSWIFI-Guest. The password for both ne...
How do I get ArcGIS?
ArcGIS is available at no cost to active UCD students, faculty, staff, and sponsored affiliates for university-related research and teaching purposes. View the UCD ArcGIS Knowledgebase Article for additional information on installing ArcGIS
What is my PHS account used for?
The PHS account is used to sign on to computers on the PHS network in Davis and to log on to the PHS VPN. PHS Accounts are managed By PHS IT. If you need assistance with the creation of a PHS account or resetting the PHS account password contact PHS IT at ith...
What is my UCD account used for?
The UCD account is also referred to as the "Campus" or "Kerberos" account and is used to sign on to UCD websites that require CAS authentication. Your UCD email address and UCD password is used to sign on to Microsoft Outlook and UCD and SSO websites the displ...
What is my HS account used for?
The HS account is also referred to as the "Citrix" or "Ecotime" account and is used to sign on to Ecotime, computers on the HS network in Sacramento (or Tupper Hall in Davis), and Cisco Anyconnect VPN. HS Accounts are managed by UCD Health IT and must be react...