VoiP Phones

How to setup call forwarding?

Here are the steps you need to take to setup call forwarding for your office phone (UCD Campus):

Procedure

  1. Go to http://scp.ucdavis.edu/ and log on with your UCD (Kerberos) username and password
  2. You may be prompted for to enter or/update your PIN associated with your phone number
  3. In the left hand column, click on Call Forwarding option
  4. In the right hand panel, click on Advanced Calling Rules
  5. For the options you want to enable call forwarding for, Click the dropdown menu and select Add a new number
  6. Enter the phone number you want the calls forwarded to.

The photo below shows the advanced call forwarding options.

Additional self-service phone options are listed on the UCD knowledge base page
https://ucdavisit.service-now.com/servicehub/?id=ucd_kb_article&sysparm_article=KB0003395

How can I access my voicemail when away from my office phone?

For phones on the UCD Campus: Logon to https://unity.ucdavis.edu/ with your UCD (Kerberos) user and password

For phones on the UCD Health Campus: Dial 916-734-5070, and then follow prompts to enter your phone and pin